Update:

AmeriTeam Realty was acquired and merged with Robert Slack Realty

Client:

Alan Randel

Projects:

Recruitment Strategy, Talent Acquisition, Onboarding Program Development, Training Program Design, Performance Management, Employee Engagement, HR Policy Development, Workforce Planning, Compliance Advising

Websites:

www.AmeriTeamRealty.com

www.AmeriTeamCareers.com

At AmeriTeam Realty, we played a pivotal role in transforming their human resources operations to support rapid growth and operational excellence. Our consulting engagement focused on building a scalable recruitment strategy and enhancing agent development programs.

We led a large-scale talent acquisition initiative that successfully recruited over 300 real estate agents. This effort involved designing targeted recruitment campaigns, streamlining the hiring process, and implementing efficient candidate screening and onboarding procedures.

To boost agent performance and retention, we developed comprehensive onboarding and continuous training programs focused on marketing, lead generation, and sales techniques. These programs ensured new agents were fully prepared to engage clients and grow their business effectively.

We also introduced performance management frameworks that included goal setting, monitoring, and feedback systems, helping managers support agent development and improve overall team productivity.

Additionally, we advised on HR policy development to align with industry standards and regulatory compliance, fostering a professional and fair workplace environment. Our workforce planning ensured the company could scale their agent base strategically while maintaining quality and culture.

Employee engagement strategies were implemented to improve motivation, communication, and satisfaction across the team, further supporting long-term retention.

Through these human resources consulting services, AmeriTeam Realty not only expanded its agent network significantly but also enhanced operational efficiency, agent performance, and workplace culture, positioning the company for sustainable success in a competitive market.

Client:

Luis De Jesus

Projects:

Independent Agent Training Development, Talent Development, Onboarding Programs, Workshop Facilitation, Performance Coaching, Partnership Coordination, Team Communication Strategies, Event Staffing Support

Website:

www.AuthorsAdvantage.com

At Author’s Advantage, a literary agency specializing in independent author representation, we provided comprehensive human resources consulting aimed at building a skilled and motivated team of literary agents and event staff. Our work focused on developing tailored training and onboarding programs to empower agents with the knowledge and skills needed to thrive in the competitive publishing market.

We designed and implemented independent agent training modules covering literary agent best practices, client relationship management, and marketing strategies. These training programs helped agents effectively represent authors and secure publishing deals.

In addition, we facilitated workshops and coaching sessions to support ongoing talent development and performance improvement, ensuring agents stayed up to date with industry trends and maintained high standards of professionalism.

Our team communication strategies improved coordination across departments and with external partners, fostering a collaborative environment essential for successful book launches and author support.

We also coordinated staffing and volunteer support for book launch events and venue partnerships, ensuring seamless event execution and positive experiences for authors, agents, and attendees alike.

Through these human resources consulting services, Author’s Advantage strengthened its team capabilities, enhanced agent performance, and built a solid foundation for sustainable growth in the literary agency space.

Client:

Billow Capital, Ltd.

Projects:

Talent Acquisition Strategy, Executive Recruiting, Leadership Development, Onboarding Program Design, Performance Management Systems, Organizational Culture Consulting, Workforce Planning, Compliance and Regulatory Guidance

Website:

www.BillowCapital.com

At Billow Venture Capital, a dynamic investment firm specializing in growth-stage ventures, we provided strategic human resources consulting to build a high-performing leadership and operational team aligned with the firm’s ambitious growth objectives.

Our engagement began with designing and executing an effective talent acquisition strategy focused on recruiting top-tier executives and key operational personnel. We managed executive searches and developed onboarding programs to ensure smooth integration and accelerated productivity.

We implemented leadership development initiatives that enhanced management capabilities, fostered decision-making skills, and prepared emerging leaders for future challenges. Performance management systems were introduced, enabling clear goal-setting, progress tracking, and continuous feedback, which promoted accountability and engagement across the firm.

Understanding the importance of a strong organizational culture, we provided consulting on cultivating a values-driven environment that supports innovation, collaboration, and ethical business practices. Workforce planning ensured Billow Venture Capital maintained the right balance of skills and resources to support its evolving portfolio companies.

We also provided guidance on compliance with employment laws and regulatory requirements relevant to the venture capital sector, helping the firm mitigate risks and uphold best practices.

Through these comprehensive human resources consulting services, Billow Venture Capital strengthened its leadership pipeline, optimized team performance, and positioned itself to successfully execute its investment strategies with a committed and capable workforce.

Clients:

Blake Mallen, Nick Sarnicola, Ryan Blair

Projects:

Recruitment Strategy, Independent Business Opportunity (IBO) Talent Sourcing, Onboarding Program Development, Performance Monitoring, Sales Team Coaching, Incentive Program Design, Workforce Optimization

Website:

carlyle.com

At Carlyle, we delivered targeted human resources consulting focused on recruitment and talent management to support their Independent Business Opportunity (IBO) promotion initiatives. Our primary goal was to attract and onboard motivated sales professionals capable of driving growth in a competitive marketplace.

We developed a comprehensive recruitment strategy that identified ideal candidate profiles and optimized sourcing channels to build a strong pipeline of qualified prospects. Our onboarding programs were customized to accelerate ramp-up times and ensure new hires understood their roles, expectations, and company culture.

To maintain performance standards, we implemented monitoring frameworks and provided coaching that empowered the sales team to achieve and exceed targets. Our incentive program designs aligned rewards with measurable outcomes, driving motivation and retention within the IBO network.

Additionally, we advised on workforce optimization strategies, ensuring efficient resource allocation and operational scalability as the business expanded.

Through these human resources consulting efforts, Carlyle successfully scaled its salesforce, enhanced employee engagement, and strengthened its position within the Independent Business Opportunity sector.

Client:

The late Alan Helbing

Projects:

Talent Acquisition, Employee Onboarding, HR Policy Development, Performance Management, Staff Training Programs, Workforce Planning, Employee Engagement Strategies

Website:

www.clear2business.com

At Clear2Business, a technology solutions provider, we focused on strengthening their human resources functions to support rapid growth and operational efficiency. Our consulting engagement began with refining talent acquisition processes to attract skilled IT professionals and business development staff aligned with Clear2Business’s mission and values.

We developed and implemented comprehensive onboarding programs that ensured new hires quickly acclimated to company culture and job expectations, reducing ramp-up time and improving retention rates. To promote consistent performance, we introduced performance management systems that included clear goal-setting, regular evaluations, and constructive feedback loops.

Our HR policy development helped establish clear guidelines on workplace conduct, communication, and compliance, fostering a positive and legally compliant environment. We also designed staff training programs to enhance technical and soft skills, enabling employees to contribute effectively and confidently.

Workforce planning was integral to balancing resource needs with business demands, ensuring Clear2Business could scale sustainably. Additionally, we implemented employee engagement strategies that boosted morale and encouraged open communication across all levels.

Through these targeted human resources consulting services, Clear2Business optimized its workforce capabilities, improved employee satisfaction, and positioned itself for continued success in a competitive technology landscape.

Client:

Caroline Lowe

Projects:

Recruitment Strategy, Talent Acquisition, Workforce Planning, Employee Training & Development, Performance Management, Compliance Advising, Staff Retention Programs

Website:

contractorbust.com

For Contractor Bust, a company specializing in contractor verification and B2B services, we provided comprehensive human resources consulting to build a skilled and compliant workforce. Our engagement began by crafting a targeted recruitment strategy to attract qualified professionals with expertise in B2B business development and contractor management.

We streamlined talent acquisition processes, emphasizing candidate screening and selection to ensure cultural fit and technical competence. Workforce planning was essential in aligning staffing levels with fluctuating project demands, helping Contractor Bust maintain operational agility.

To develop employee capabilities, we designed and implemented training and development programs focused on industry knowledge, customer service excellence, and compliance standards. Our performance management systems introduced clear metrics and regular reviews to foster accountability and continuous improvement.

Understanding the importance of regulatory compliance, we advised Contractor Bust on labor law adherence and best practices, reducing legal risks. Additionally, we launched staff retention initiatives, including recognition programs and career progression pathways, which improved employee satisfaction and reduced turnover.

Our human resources consulting support helped Contractor Bust establish a reliable, well-trained team capable of delivering high-quality services to their B2B clients, setting the foundation for sustainable growth.

Client:

John Jones

Projects:

Talent Acquisition, BDR Recruiting, Employee Onboarding, Corporate Training, Performance Management, Workforce Planning, Employee Engagement

Website:

www.cuh2o.com

At CUH2O, a leader in agricultural, industrial, and residential water treatment solutions, our human resources consulting focused on building a high-performing sales and operations team to drive market expansion. We began by designing targeted talent acquisition strategies, particularly for business development representatives (BDRs) with industry knowledge and sales expertise.

We streamlined recruiting processes to identify candidates who not only had the skills but also aligned with CUH2O’s culture and mission. Our onboarding programs accelerated new hire integration, helping employees quickly adapt to their roles and contribute effectively.

Corporate training initiatives were implemented to enhance both technical product knowledge and soft skills, equipping staff to engage clients confidently and solve complex challenges. To ensure consistent progress, we developed performance management frameworks that set clear goals, provided ongoing feedback, and encouraged continuous development.

Workforce planning helped CUH2O allocate resources strategically, scaling teams in response to business needs. Employee engagement programs were also introduced to foster a positive work environment, boost morale, and reduce turnover.

Through these human resources consulting efforts, CUH2O strengthened its internal capabilities, increased sales effectiveness, and positioned itself for sustainable growth across diverse markets.

Client:

John Jones

Projects:

BPO Staffing, Customer Experience (CX) Staffing, Employee Training, Talent Acquisition, Performance Management, Employee Retention Strategies

Website:

www.ecopoolcleaning.com

At Eco Pool Cleaning, a company specializing in eco-friendly pool maintenance, our human resources consulting focused on optimizing their staffing and training processes to enhance customer experience and operational efficiency. We began by managing business process outsourcing (BPO) staffing, recruiting skilled customer service representatives to handle client interactions with professionalism and empathy.

Our approach emphasized recruiting individuals with strong communication skills and a passion for sustainability, aligning with Eco Pool Cleaning’s brand values. We developed tailored training programs to ensure all staff understood company services, environmental standards, and customer service protocols, which improved consistency and quality in client interactions.

Performance management systems were introduced to monitor service quality, provide constructive feedback, and recognize top performers, boosting motivation and accountability. Employee retention strategies, including ongoing development opportunities and recognition programs, helped reduce turnover and maintain a stable workforce.

Through these human resources consulting efforts, Eco Pool Cleaning strengthened its frontline team, delivering superior customer experiences and supporting the company’s growth as a leader in eco-friendly pool services.

Client:

Time

Projects:

Recruitment Strategy, Talent Acquisition, Workforce Planning, Employee Onboarding, Sales Team Training, Performance Management, Compliance Advising

Website:

emitsolar.com

Emit Solar, a fast-growing solar energy company specializing in broker services and mergers & acquisitions, sought our expertise to build and scale a high-performing sales and operations team. We began by designing a recruitment strategy targeting skilled professionals with experience in renewable energy sales and brokerage.

Our talent acquisition efforts focused on sourcing candidates who not only possessed technical knowledge but also aligned with Emit Solar’s mission of sustainable energy solutions. We optimized workforce planning to ensure the right team size and structure to support rapid business growth.

Employee onboarding programs were created to accelerate integration, equipping new hires with product knowledge and sales techniques tailored to the solar industry. To maintain excellence, we implemented sales team training focusing on customer engagement, negotiation, and closing strategies.

Performance management systems were established to set clear goals, track results, and provide continuous feedback, fostering a culture of accountability and improvement. Additionally, we advised on regulatory compliance and industry best practices to mitigate risk.

Through our human resources consulting services, Emit Solar strengthened its internal capabilities, enhanced sales effectiveness, and positioned itself for long-term success in the competitive solar market.

Client:

Alejando Peña

Projects:

International Talent Acquisition, Franchise Staffing Strategy, Cross-Cultural Training, Employee Onboarding, Performance Management, Workforce Planning, HR Compliance

Website:

www.esollatam.com

ESOL LatAm, a dynamic company focused on expanding its English language education franchise across Latin America, partnered with us to develop a robust human resources framework to support international growth. Our consulting began with tailored talent acquisition strategies aimed at sourcing bilingual and culturally adept professionals critical for successful franchise operations.

We crafted comprehensive staffing plans aligned with franchise expansion goals, ensuring each new location had the right mix of skilled employees to deliver high-quality education services. Cross-cultural training programs were developed to bridge language and cultural gaps, enabling seamless communication and collaboration across diverse teams.

Our onboarding processes accelerated new employee integration, emphasizing both franchise values and operational standards. We implemented performance management systems to establish clear expectations, monitor progress, and encourage continuous improvement.

Workforce planning was integral to scaling operations effectively, anticipating staffing needs as the franchise network grew. Additionally, we ensured compliance with local labor laws and HR best practices throughout Latin America to mitigate risks.

Through these human resources consulting efforts, ESOL LatAm strengthened its franchise workforce, enhanced operational consistency, and positioned itself for successful international expansion in the competitive education market.

Client:

HI Holding Co.

Projects:

Organizational Development, Talent Acquisition, Leadership Training, Performance Management, Succession Planning, HR Policy Development, Employee Engagement

Website:

www.hiholding.com

HI Holding Company engaged us to build a scalable and strategic human resources framework to support its diverse portfolio of businesses and ongoing mergers and acquisitions. Our consulting services began with a thorough organizational development analysis to align HR practices with the company’s growth objectives.

We designed and executed targeted talent acquisition campaigns to attract high-caliber professionals across various industries, emphasizing leadership and specialized skills vital for their expanding operations. Leadership training programs were developed to cultivate managerial effectiveness, enhance decision-making, and foster a strong company culture.

To drive performance, we implemented comprehensive performance management systems focused on goal setting, continuous feedback, and recognition, which improved employee productivity and morale. Succession planning was a key focus area to ensure leadership continuity amid rapid growth and structural changes.

We also crafted detailed HR policies and compliance frameworks tailored to the company’s multifaceted operations, ensuring consistency and legal adherence. Employee engagement initiatives were introduced to strengthen workplace satisfaction, retention, and collaboration.

Our human resources consulting helped HI Holding Company professionalize its HR infrastructure, empower its workforce, and support sustainable growth through effective people management strategies.

Client:

INCHOLDINGS, LLC

Projects:

Talent Acquisition, Workforce Planning, HR Policy Development, Employee Onboarding, Performance Management, Compliance Consulting, Remote Team Management

Website:

www.incholdings.com

Inc. Holdings, a dynamic and fully remote digital holding company, enlisted our expertise to establish a comprehensive human resources framework tailored for a global, decentralized workforce. Our initial focus was on talent acquisition, crafting targeted recruitment strategies to source skilled independent contractors and remote professionals aligned with the company’s diverse portfolio of startups.

We developed workforce planning models to balance staffing needs with scalable growth objectives, ensuring agility and efficiency in a remote work environment. Employee onboarding programs were designed to effectively integrate new hires, emphasizing company culture, communication protocols, and performance expectations despite geographic dispersion.

To maintain high standards, we implemented performance management systems geared toward transparent goal setting, regular feedback, and measurable outcomes adapted to remote work dynamics. Our HR policy development addressed unique compliance challenges and best practices for managing independent contractors and remote employees across various jurisdictions.

Additionally, we advised on remote team management techniques, promoting collaboration, accountability, and employee engagement in a virtual setting. Our consulting services equipped Inc. Holdings to successfully attract, retain, and manage a global workforce while fostering a cohesive and productive company culture.

Client:

Christopher Palmer

Projects:

Talent Acquisition, Employee Training and Development, Workforce Planning, HR Policy Development, Performance Management, Customer Service Staffing, Compliance and Labor Law Guidance

Website:

www.instantluxuryrentals.com

Instant Luxury Rentals, a premier exotic and luxury vehicle rental service, partnered with us to develop a strategic human resources infrastructure that supports their high-end clientele and operational excellence. Our consulting began with talent acquisition efforts focused on recruiting highly professional and customer-oriented staff skilled in luxury service standards.

We designed employee training and development programs tailored to enhance product knowledge, customer engagement, and service quality, ensuring that every client interaction reflects the brand’s upscale reputation. Workforce planning strategies were implemented to align staffing levels with seasonal demand fluctuations typical of the luxury rental market.

To establish operational consistency, we crafted HR policies emphasizing customer service excellence, employee conduct, and compliance with labor laws applicable to the luxury automotive rental sector. Performance management systems were introduced to monitor staff effectiveness, provide continuous feedback, and recognize outstanding service.

Our human resources consulting also focused on staffing customer experience roles critical for maintaining high satisfaction and loyalty among luxury vehicle renters. Compliance guidance ensured adherence to industry regulations, labor standards, and company policies.

Through these comprehensive HR solutions, Instant Luxury Rentals strengthened its team’s professionalism, optimized workforce readiness, and reinforced its position as a leader in the luxury vehicle rental market.

Client: Christopher Palmer

Projects:

Talent Acquisition, Employee Onboarding, Workforce Planning, Training and Development, HR Policy Creation, Performance Management, Compliance and Labor Law Advisory

Website:

www.instantrentacar.com

Instant Rent-a-Car, a dynamic car rental service, partnered with us to enhance its human resources capabilities to support rapid business growth and operational efficiency. Our consulting engagement began with targeted talent acquisition initiatives to recruit dependable and customer-focused employees across multiple locations.

We developed streamlined employee onboarding processes to ensure new hires were quickly integrated with clear expectations and a solid understanding of company values and operational procedures. Workforce planning was a key focus, aligning staffing levels to meet fluctuating demand cycles and optimize resource allocation.

Comprehensive training and development programs were created to improve service quality, operational safety, and customer satisfaction. We also crafted detailed HR policies tailored to the rental industry, covering employee conduct, attendance, and compliance with labor regulations.

Performance management systems were implemented to facilitate ongoing feedback, goal setting, and recognition, improving workforce productivity and morale. Additionally, our compliance advisory ensured adherence to labor laws and regulatory standards, reducing risk and fostering a fair workplace.

Our human resources consulting helped Instant Rent-a-Car build a skilled, motivated, and compliant workforce ready to meet the demands of a competitive rental market.

Client:

JC Mays

Projects:

Talent Acquisition, Employee Onboarding, Training and Development, Workforce Planning, HR Policy Development, Performance Management, Remote Team Management, Compliance and Labor Law Guidance

Website:

www.leadsbranch.com

Leads Branch Marketing, a growing B2B marketing agency, engaged us to build and refine their human resources processes to support a remote and distributed workforce. We led talent acquisition efforts to source skilled marketing professionals and business development experts capable of driving growth in competitive markets.

Our consulting included designing efficient onboarding programs that enabled new hires to quickly integrate into the company culture and workflows despite the remote environment. We implemented targeted training and development initiatives to enhance employee skills in sales, client management, and digital marketing tools.

Workforce planning was a critical component, aligning staffing needs with project pipelines and client demands to ensure resource optimization. We developed comprehensive HR policies tailored to a remote workforce, focusing on communication, productivity standards, and employee engagement.

To maintain high performance and accountability, we introduced performance management systems facilitating continuous feedback and goal alignment. Our compliance guidance ensured Leads Branch Marketing adhered to labor laws across different jurisdictions, mitigating risks associated with remote operations.

By elevating the human resources function, Leads Branch Marketing was able to foster a motivated, well-trained, and compliant team positioned for sustained growth in the competitive B2B marketing landscape.

Client:

Justin Blevins

Projects:

Talent Acquisition, Recruitment Strategy, Onboarding & Training, Performance Management, Workforce Planning, Compensation & Incentives Consulting, Compliance & Labor Law Advisory, Culture Development

Website:

mavcapmgt.com

Maverick Capital Management partnered with us to build a robust human resources framework to support their rapid expansion in real estate investment and acquisitions. We spearheaded comprehensive talent acquisition campaigns that successfully recruited high-performing acquisitions managers, sales professionals, and support staff aligned with the company’s vision and growth objectives.

Our consulting services included developing a structured onboarding and training program to ensure new team members were equipped with essential knowledge, sales strategies, and compliance requirements. We implemented performance management systems designed to set clear goals, provide ongoing coaching, and reward top performers, significantly boosting team productivity and morale.

Workforce planning was tailored to align staffing with seasonal and market fluctuations, ensuring operational efficiency without overextension. We advised on competitive compensation structures and incentive plans to attract and retain top talent in a competitive industry.

Our guidance on labor law compliance and internal policies helped Maverick Capital Management mitigate legal risks while fostering a positive, transparent workplace culture. Emphasizing culture development, we worked closely with leadership to instill core values and collaboration practices that promote long-term employee engagement and retention.

Overall, our HR consulting enabled Maverick Capital Management to scale efficiently with a motivated, compliant, and high-performing workforce, laying the foundation for sustained business success.

Client:

Joseph Lynch

Projects:

Talent Acquisition, Recruiting Strategy, Onboarding and Training, Employee Engagement, Performance Management, HR Policy Development, Compliance and Labor Law Guidance, Workforce Planning

Website:

www.miamiadcompany.com

Miami Ad Company enlisted our expertise to enhance their human resources capabilities during a phase of rapid growth and expansion in the competitive advertising sector. We focused heavily on talent acquisition, designing and executing recruitment strategies that attracted creative professionals, account managers, and business development representatives suited for the dynamic agency environment.

We developed structured onboarding and training programs to streamline new hire integration and upskill employees in client management, campaign execution, and digital marketing tools. Our employee engagement initiatives helped improve workplace morale and retention by fostering open communication and team-building practices.

Performance management systems were implemented to establish clear expectations, regular feedback loops, and measurable goals, driving both individual and team productivity. We also refined HR policies to comply with labor laws and regulatory standards, minimizing risk and ensuring best practices across the organization.

Through strategic workforce planning, we aligned staffing levels with project demands and business objectives, optimizing operational efficiency. Our ongoing compliance advisory provided the company with peace of mind navigating employment laws.

Overall, our HR consulting services empowered Miami Ad Company to build a motivated, skilled, and compliant workforce, supporting their mission to deliver innovative advertising solutions and grow market share.

Client:

Kevin Wright

Projects:

Talent Acquisition, Recruitment Strategy, Onboarding & Training, Performance Management, Workforce Planning, Employee Retention Strategies, HR Compliance & Policy Development

Website:

www.mosthighai.com

Most High AI, a cutting-edge technology company specializing in AI-driven CRM solutions, partnered with us to develop a scalable human resources strategy that would support rapid innovation and expansion. We began by designing a targeted talent acquisition and recruitment plan to attract highly specialized AI engineers, software developers, and sales professionals experienced in B2B technology markets.

Our onboarding and training programs were tailored to accelerate new hires’ integration and technical upskilling, ensuring they quickly contributed to product development and client success. We implemented performance management frameworks focused on goal-setting, regular feedback, and continuous learning, which enhanced team accountability and productivity.

Workforce planning was a key focus, helping Most High AI align human capital with evolving project pipelines and market opportunities. We introduced employee retention strategies, including career development pathways and recognition programs, that helped reduce turnover in a competitive talent landscape.

Additionally, we supported Most High AI in developing comprehensive HR policies and compliance procedures aligned with labor laws and industry standards, protecting the company from risk and fostering a positive, inclusive workplace culture.

Through our HR consulting services, Most High AI was able to build a talented, agile workforce poised for innovation and sustainable growth in the fast-moving AI technology space.

Client:

Katherine Franco

Projects:

Volunteer Recruitment & Management, Training & Onboarding, Organizational Development, HR Policy Creation, Compliance & Safety Training, Team Coordination, Performance Feedback Systems

Website:

https://www.neighborhoodfridge.org

Neighborhood Fridge, a nonprofit organization dedicated to reducing food waste and increasing community access to fresh food, engaged us to help strengthen their human resources framework to better support their growing volunteer base and staff.

We began by developing effective volunteer recruitment strategies tailored to attract committed community members and local partners. Our onboarding and training programs ensured volunteers and staff understood safety protocols, food handling regulations, and the mission-driven culture of Neighborhood Fridge.

Organizational development initiatives helped formalize roles, responsibilities, and workflows to improve coordination across multiple neighborhood sites. We created HR policies that addressed compliance with nonprofit labor regulations and safety standards, providing clear guidelines to safeguard all participants.

To promote ongoing engagement and accountability, we implemented performance feedback systems that encouraged open communication and recognized volunteer contributions, which boosted morale and retention.

Our work enabled Neighborhood Fridge to efficiently manage their human resources needs, fostering a supportive and well-organized team dedicated to making a positive social impact through food accessibility.

Client:

Zachery Stetson

Projects:

Recruitment and Staffing, Employee Onboarding and Training, Performance Management, Workforce Scheduling, HR Policy Development, Employee Relations, Compliance and Labor Law Guidance

Website:

www.phonerepairand.com

For Phone Repair & Computers, Tablets, Buy/Sell/Trade, a fast-growing retail and repair business, we provided comprehensive human resources consulting to build an efficient and motivated team capable of supporting expanding operations.

Our team developed recruitment and staffing strategies to attract skilled technicians and sales staff, crucial for delivering quality service in a competitive market. We created tailored onboarding and training programs focused on technical skills, customer service excellence, and company culture immersion, ensuring new hires hit the ground running.

To maintain high performance, we implemented performance management systems with clear goals, regular feedback loops, and coaching processes that encouraged continuous improvement. Workforce scheduling solutions were also introduced to optimize staff coverage during peak business hours while respecting work-life balance.

We crafted HR policies compliant with local labor laws and industry regulations, which provided a clear framework for employee conduct, attendance, and grievance handling. Employee relations support helped foster a positive work environment, reducing turnover and enhancing team collaboration.

Overall, our HR consulting empowered Phone Repair & Computers to develop a skilled, reliable workforce aligned with their business goals and customer expectations, positioning them for sustainable growth in a competitive sector.

Client:

Wendy Navas

Projects:

Talent Acquisition and Recruiting, Employee Onboarding and Training, Performance Management Systems, HR Policy Development, Workforce Planning, Employee Relations, Compliance and Safety Training

Website:

www.precision-estimates.com

Precision Estimates, a company specializing in construction estimating services, partnered with us to optimize their human resources function as they scaled operations to meet increasing client demand.

Our HR consulting began with talent acquisition and recruiting strategies to identify and attract qualified estimators and support staff. We designed tailored onboarding and training programs to ensure new hires quickly adapted to company standards, tools, and workflows, accelerating their productivity.

To support ongoing employee development, we implemented performance management systems focused on setting clear objectives, regular performance reviews, and constructive feedback, fostering a culture of accountability and growth.

We also developed HR policies addressing attendance, workplace conduct, and safety compliance, ensuring alignment with labor laws and industry standards. Workforce planning initiatives helped Precision Estimates efficiently allocate human resources to meet fluctuating project demands.

Through our employee relations support, we cultivated a positive work environment that encouraged open communication and resolved conflicts proactively, reducing turnover and improving team morale.

Our comprehensive HR consulting enabled Precision Estimates to build a skilled, motivated workforce capable of delivering precise and timely estimates, reinforcing their reputation as a trusted partner in the construction industry.

Client:

Natalia Rondon

Projects:

Talent Acquisition and Recruiting, Employee Onboarding and Training, HR Policy Development, Performance Management, Compliance Guidance, Workforce Scheduling, Employee Relations

Website:

www.propieadmin.com

Propie Admin, a short-term and vacation rental property management agency, engaged our HR consulting services to build and streamline their workforce in a highly competitive and seasonal market.

We started by developing tailored talent acquisition and recruiting strategies focused on sourcing experienced property managers, maintenance personnel, and customer service agents who understand the nuances of short-term rental management.

Our onboarding and training programs ensured new team members were well-versed in property management software, guest relations, and company standards, enabling them to deliver consistent, high-quality service from day one.

To maintain operational excellence, we implemented performance management frameworks that set clear goals, encouraged continuous feedback, and fostered professional growth among employees.

We also provided HR policy development that complied with international labor laws and addressed the unique challenges of managing a flexible workforce with seasonal fluctuations. Workforce scheduling was optimized to align staffing levels with rental demand peaks, improving efficiency and employee satisfaction.

Employee relations support helped establish a positive workplace culture focused on communication, collaboration, and retention, reducing turnover and strengthening team cohesion.

Our comprehensive HR consulting empowered Propie Admin to build a resilient, skilled workforce that could scale with business growth while maintaining superior service standards in the short-term rental market.

Client:

Hector Gómez

Projects:

Talent Acquisition and Recruiting, Employee Onboarding and Training, Performance Management, HR Policy Development, Compliance and Labor Law Guidance, B2B Sales Team Staffing, Workforce Planning, Employee Relations

Website:

www.rayosverdes.com

Rayos Verdes, a solar energy company serving Latin America, partnered with us to enhance their human resources capabilities to support rapid regional expansion and a complex B2B sales operation.

Our work began with targeted talent acquisition and recruiting, sourcing skilled sales professionals, technical staff, and support personnel familiar with the solar industry and Latin American market dynamics. We designed comprehensive onboarding and training programs tailored to the technical knowledge and customer engagement skills needed for the solar sector.

To optimize team effectiveness, we introduced performance management systems focused on clear KPIs, continuous coaching, and career development pathways, helping increase sales productivity and employee engagement.

We also crafted HR policies aligned with local labor laws across multiple countries, ensuring compliance while addressing the challenges of managing a geographically dispersed workforce. Workforce planning and scheduling were refined to meet fluctuating sales demands and project timelines efficiently.

Our employee relations efforts emphasized fostering a collaborative and inclusive company culture that promoted communication, conflict resolution, and retention within a multicultural environment.

Through our HR consulting services, Rayos Verdes built a high-performing, compliant, and motivated workforce, enabling the company to successfully scale its solar energy services across Latin America and strengthen its market leadership.

Client:

Evan Rose

Projects:

Talent Acquisition and Recruiting, Employee Onboarding and Training, HR Policy Development, Performance Management, Compliance and Regulatory Guidance, Workforce Planning, Employee Engagement, Remote Team Management

Website:

www.refreshedcredit.com

Refreshed Credit, under the parent company Refreshed Financial, sought our HR consulting expertise to build a robust and compliant team that could scale their financial services and credit repair operations.

We started by crafting targeted talent acquisition strategies to recruit professionals experienced in finance, customer service, and compliance, with a particular focus on remote work capabilities to accommodate a distributed workforce.

Our onboarding and training programs equipped new hires with the knowledge of credit repair processes, regulatory requirements, and company values, ensuring a seamless transition and readiness for their roles.

To maintain high performance and accountability, we implemented a performance management system emphasizing measurable goals, ongoing feedback, and continuous improvement.

We also developed comprehensive HR policies aligned with federal and state labor laws and financial regulations, safeguarding the company and its employees while fostering a positive workplace environment.

Workforce planning was optimized to balance workload demands with employee capacity, particularly important for managing peak client periods.

Employee engagement initiatives helped strengthen team cohesion and reduce turnover in a competitive industry, especially within the remote team context.

Through our HR consulting partnership, Refreshed Credit built a skilled, compliant, and motivated workforce capable of supporting their mission to help clients improve their financial health effectively.

Client:

Joshua Jenkins

Projects:

Talent Acquisition and Recruiting, Employee Onboarding and Training, HR Policy Development, Performance Management, Compliance and Regulatory Guidance, Workforce Planning, Employee Relations, Leadership Development

Website:

REILY.co

REILY™, a real estate investment firm, partnered with us to build a strategic HR foundation to support their growth and complex operational needs.

We led talent acquisition efforts to identify and recruit top professionals across real estate investment, operations, and support roles, focusing on candidates who could thrive in a fast-paced, dynamic environment.

Our onboarding and training programs ensured new hires were quickly integrated, familiarized with company culture, and equipped with the skills necessary to contribute effectively from day one.

To enhance workforce performance, we developed performance management systems that established clear objectives, regular evaluations, and opportunities for continuous development.

We provided guidance on HR policies and regulatory compliance to ensure REILY™ operated within legal frameworks while fostering a respectful, productive workplace.

Workforce planning helped align staffing levels with business cycles, optimizing resources and maintaining operational efficiency.

We also facilitated leadership development initiatives to empower managers with skills in team management, motivation, and conflict resolution, strengthening organizational leadership.

Our comprehensive HR consulting enabled REILY™ to cultivate a capable, engaged, and compliant workforce that supports their ambitions in the competitive real estate investment market.

MD Rep:

Jim Stokes

Projects:

Talent Acquisition and Recruiting, Employee Onboarding and Training, Sales Team Staffing, Performance Management, Sales Training Integration, Workforce Planning, Employee Retention Strategies, Diversity and Inclusion Initiatives

Website:

t-mobile.com

For T-Mobile, our HR consulting focused on building a high-performing sales and franchise ownership workforce that could drive growth and customer satisfaction.

We executed strategic talent acquisition campaigns targeting sales professionals, franchise operators, and support staff, ensuring a pipeline of qualified candidates aligned with T-Mobile’s culture and goals.

Our onboarding programs provided comprehensive training on T-Mobile’s products, sales methodologies, and customer service standards, enabling rapid ramp-up and consistent performance across teams.

Integrating sales training with HR initiatives ensured that employees not only understood their roles but also excelled in customer engagement and sales conversion.

We developed clear performance management frameworks, including goal setting, regular evaluations, and incentive programs, to motivate and retain top talent.

Workforce planning was optimized to address fluctuating market demands and seasonal sales cycles, maintaining staffing efficiency without compromising service quality.

Our consulting also included diversity and inclusion efforts, supporting T-Mobile’s commitment to a diverse workforce that reflects its broad customer base.

Through these combined HR strategies, T-Mobile strengthened its franchise and sales teams, boosting operational effectiveness, employee satisfaction, and overall business results.

Client:

Sara Moreno

Projects:

Talent Acquisition Strategy, Creative Talent Recruiting, Contractor Vetting, Remote Workforce Infrastructure, HR Process Development, Team Onboarding Systems, SOP Documentation, Performance Evaluation Frameworks, Cross-Cultural Team Integration

Website:

www.todoagencia.com

Todo Agencia, a dynamic marketing firm serving the Latin American market, required scalable HR systems to support its rapidly growing client base and remote team of creative professionals.

We began by designing a custom talent acquisition strategy tailored to the agency’s bilingual and cross-cultural needs. Our recruitment campaigns attracted top-tier talent in marketing, design, digital media, and client services across various Latin American countries.

Next, we developed a streamlined contractor vetting and onboarding process that included compliance documentation, NDA execution, and creative portfolio validation—essential for maintaining high delivery standards across international projects.

To support operations, we built out a remote workforce infrastructure using cloud-based HR tools that integrated time tracking, task management, and performance monitoring. This allowed the agency to manage contractors and freelancers effectively, regardless of geography.

We created detailed SOPs for every key HR function, from new hire onboarding to creative campaign delivery, ensuring consistency and accountability as the team scaled. Our performance evaluation frameworks included quarterly feedback loops and KPIs aligned with client success metrics, helping leaders identify and promote high performers.

As a bilingual, multicultural company, Todo Agencia needed a strong foundation for cross-cultural team integration. We introduced communication norms, feedback models, and culture-training sessions that fostered collaboration across diverse regional teams.

By formalizing their HR structure and scaling remote talent operations, Todo Agencia significantly increased project throughput, enhanced creative consistency, and built a team culture capable of growing with the brand’s expanding influence in Latin America.

Client:

Daniela Rodriguez

Projects:

Talent Acquisition Strategy, Real Estate Recruiter Training, Remote Hiring Systems, Sales Team Recruitment, Contractor Vetting & Onboarding, Compensation Structuring, Performance Management, HR Compliance, SOP Development

Website:

www.UnitedSellersAssistance.com

United Seller’s Assistance is a consumer-first real estate support brand that acts as an intermediary between cash buyers and homeowners seeking fair and fast home sales. As the brand scaled its operations to cover multiple metro markets, the need for a high-performing, compliant, and scalable workforce became urgent.

We partnered with United Seller’s Assistance to design and execute a strategic HR roadmap, beginning with a robust talent acquisition strategy focused on sourcing virtual professionals with experience in real estate sales, lead generation, and customer service.

We implemented end-to-end remote hiring systems, including applicant tracking tools, pre-screening workflows, and automated onboarding sequences. We trained in-house recruiters to evaluate candidates not just on qualifications, but on emotional intelligence, integrity, and familiarity with distressed seller scenarios—key qualities for the sensitive nature of the work.

Contractor vetting and onboarding were standardized to include compliance documentation, NDAs, tech setup instructions, and role-specific training paths. We also developed a compensation model that included tiered commissions, bonuses for high conversions, and retention-based incentives to reduce churn.

To ensure strong team performance, we introduced a performance management framework with KPIs aligned to call volume, follow-up consistency, offer generation, and deal closures. Regular coaching check-ins and accountability loops were embedded into operations, allowing leadership to optimize productivity and culture.

Finally, we produced detailed HR SOPs for onboarding, compensation, conflict resolution, and termination procedures to ensure consistency, legal compliance, and scalability as the brand continues to expand nationally.

As a result, United Seller’s Assistance now operates with a streamlined hiring funnel, a highly trained team of professionals, and an HR infrastructure built to support high-volume real estate deal flow.

Client:

Adellie Labrador

Projects:

Talent Sourcing Strategy, Recruitment Funnel Development, Onboarding Automation, Contractor Compliance, SOP Documentation, Training & Upskilling Programs, Compensation Structuring, Retention Systems, HR Tech Stack Setup

Website:

vapros.com

VA Pros Staffing is a specialized virtual staffing agency that focuses on providing high-performance virtual assistants to businesses in real estate, marketing, e-commerce, and operations. As the demand for skilled VAs surged, VA Pros needed a scalable, professional HR framework to meet its clients’ growing expectations and to elevate its internal recruitment and management processes.

We partnered with the founding team to build a comprehensive HR consulting plan that began with revamping their talent sourcing strategy. We introduced segmented lead generation for VA talent across Latin America, Southeast Asia, and Eastern Europe, incorporating targeted job boards, recruitment networks, and digital funnels to attract multilingual and niche-skilled candidates.

Our team built a multi-stage recruitment funnel that included skills assessments, behavioral interviews, and simulated task testing tailored to each client vertical (e.g., cold calling for real estate, email marketing for e-commerce). This allowed VA Pros to confidently match top-tier talent with specific client requirements.

We automated the onboarding process with custom-built tools and documentation, ensuring that all VAs received tech setup guidance, SOP handbooks, compliance paperwork, and introductory training—before ever being introduced to a client.

To ensure legal and operational safety, we advised on contractor compliance, drafted NDAs, and guided international labor law best practices. We then helped implement performance review systems, including regular evaluations, KPI tracking, and productivity reports. For staff retention, we rolled out bonus incentive structures, mentorship opportunities, and career progression tracks.

We also configured their HR tech stack, integrating platforms for time tracking, task management, CRM integration, and payroll automation. Today, VA Pros runs a world-class remote staffing agency that offers consistency, compliance, and results—backed by a bulletproof HR foundation.

Client:

Margaret May

Projects:

Role Structuring, Contractor Hiring System, Editorial Talent Acquisition, Internship Program Development, Onboarding Workflow, Content Production SOPs, HR Infrastructure Planning, Remote Team Management

Website:

www.wakeupwrite.com

Wake Up Write Publishing is a boutique publishing company dedicated to helping first-time and indie authors turn their stories into professionally published books. As the company grew from a passion project into a full-service operation, the leadership realized they needed more than freelancers, they needed systems, structure, and sustainable HR strategies to scale without losing their creative edge.

We began by conducting a deep audit of their internal operations and identified gaps in editorial capacity, content workflow consistency, and talent retention. From there, we crafted a clear role structure for core functions such as editorial direction, client success, ghostwriting, formatting, and book marketing support.

To expand their team, we designed a contractor hiring system to source, vet, and onboard freelance editors, designers, and ghostwriters. Our process included detailed project briefs, test assignments, and cultural fit assessments, ensuring each hire aligned with the company’s creative mission.

Recognizing the importance of nurturing fresh talent, we developed a publishing internship program that allowed college students and aspiring editors to gain real-world experience through guided training and mentored publishing projects. This not only created a valuable pipeline for future hires but also reinforced the company’s role as an educational force in the industry.

We streamlined the onboarding workflow with welcome kits, NDA templates, process tutorials, and communication protocols. Additionally, we authored standardized content production SOPs to ensure consistency from manuscript intake to post-launch marketing.

To support long-term growth, we advised on HR infrastructure planning and recommended a lightweight tech stack for managing contracts, payments, performance tracking, and team communication across time zones.

Thanks to our partnership, Wake Up Write now operates with the professionalism of a major publishing house while preserving the heart and creativity of its indie roots, proving that great books start with great people, and great people need great systems.